Frequently Asked Questions
Everything you need to know about your Sayuri shopping experience.
How do I determine the correct size for my order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your request.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
Are your fabrics sustainably sourced?
At Sayuri, we prioritize ethical manufacturing and use high-quality, sustainable materials wherever possible to minimize our environmental footprint.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment options through Klarna and Afterpay.